westcoastcyc Posted September 6, 2011 Report Posted September 6, 2011 Had a really close call this morning. I plugged in January 5th-9th, 2012 for Las Vegas and I saw a 5 star(North Strip) with a Bed Choice/SPA/Resort/Fitness Center/Swimming Pool/Restaurant and High Speed Internet access. Came on to this site to see what hotel it might be and must of spent a little too much time away because when I went back to purchase, it timed out on me. I figured from the information that I gathered here that the hotel would be Palazzo or Venetian. I went back in after it timed out and the bed choice was gone, but the price was still 116$ so I figured it was the same place. The amenities were the same but just without the Bed Choice option, turned out to be Trump International, it was not what I was expecting :) . I called Hotwire a few hours later after reading reviews about Trump International and explained what had happened to me earlier in the day. I told the CSR that I really wanted a hotel with a Bed Choice and that this trip was for a Honeymoon. The CSR made a one time exception for me and refunded my money for that earlier purchase (Already got the confirmation email for the cancellation.).I went back in just an hour ago and saw the same description with the Bed Choice, I quickly booked a King and it turned out to be the Venetian Resort Hotel Casino (One of the ones I was aiming for in the first place.). It was a dollar more(per night) than when I first saw it 14 hours earlier, but I was relieved. Trump would of been a great deal if I was there for anything but a Wedding/Honeymoon (Especially without a car!). The issues I read about the loud train whistles in the middle of the night and the 10 minute walk from the Strip made me glad I was able to have a "do over". Thanks BetterBidding! Thanks Hotwire! (Especially for the great CSR, I even took the time to do the survey after the call.)
thereuare Posted September 6, 2011 Report Posted September 6, 2011 Congratulations on your success!Glad to see you're pleased with the end result and to hear that HOTWIRE helped you out with the purchase mistake.Thank you for sharing your win with the board.Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.Enjoy your stay. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases
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