Hotwire Hotel: 3.5* Kansas City (Downtown-Crown Center) Radisson

[AlSleet]

Boy do I feel burnt by this one. Unless Radisson has made some serious changes, I would have been better off paying more for a 2* hotel near the airport.

I had checked their package deals and the only two 3.5 star hotels that came up were the Marriot and the Hyatt. Both were accaptable and both had the same amenities, so I bit. We've stayed at this hotel before through a Priceline bid for about the same amount of money. The rooms are decent but well worn. The problem was the staff. There was none. The deck clerk doubled as the valet and the restaurant waiter was doind triple duty as the host, waiter and room service.

The saving grace is the cost is only $47 plus fee's and it's only for one night. The bad part is my wife is probably going to hurt me. It's either this or not tell her what I've done and eat the lose.

Here are the details from Hotwire.

Doubletree Hotel Kansas City

1301 Wyandotte

Kansas City, Missouri 64105

(816) 474-6664

Check-in: Wed, Oct 12, 2005

Check-out: Thu, Oct 13, 2005

Adults: 2 Children: 0

View hotel's amenities:

Restaurant(s)

Pool(s)

Fitness Center

Business Center

1 room(s) @ $47.00 per night x 1 night(s) $47.00

Taxes and fees: $15.95

Hotel Subtotal $62.95

Total Price $62.95

[thereuare]

Thanks for the report, but i'm a bit confused...

You list the win at as a Doubletree but also say "... unless the Radisson has made changes..."

Is this hotel now a Radisson or a Doubletree?

[AlSleet]

Actually, from you're own hotel listing I knew that Radisson had taken over the downtown Doubletree. That and Hotwire listed it both ways. I also received this E-mail from Hotwire confirming the change from Doubletree to Radisson.

---------------------------------------------------------------------------

Dear

This email is regarding your hotel booking in Kansas City, Hotwire

Itinerary Number 6...........

We have been informed of a change regarding your upcoming stay at the

Doubletree Hotel Kansas City. The hotel has changed their name to

Radisson Hotel & Suites Kansas City-City Center. Please be assured that

the star rating and amenities are the same. The hotel still holds your

reservation and your original Hotwire Itinerary Confirmation with the

Doubletree Hotel Kansas City.

Please accept our sincere apologies for any inconvenience this may cause

you. Our customers are very important to us, and we would like to ensure

that you are provided with the best possible experience.

If we can be of further assistance, please feel free to reply to this

email or contact us directly at 1-866-HOTWIRE (468-9473). Thank you for

visiting Hotwire.

---------------------------------------------------------------------------

So I'm hoping that the Radisson can make some changes before we stay at this dog again. The last time we were there the rooms were well worn but accaptable for a one night stay. My major issue was there wasn't enough staff working to operate the hotel. I stood at the front desk for a very long time with no one in sight to check in. There wasn't any bell to ring to call anyone either. No staff in the restaurant, no bellman, no valet et.... Essentially, it was almost a self serve motel instead of a 3 star hotel. I've actaully had considerably better service out of 1 and 2 star motels, which is why I'm upset about getting stuck here again.

So, I'm hoping Radisson makes some improvements or at least hires enough staff for the hotel to be run properly.

[thereuare]

Thanks for the update.

They have plenty of time between now and October to get it right!

I know it's a ways away but please let us know how the services issues ultimately work out.