Jett456 Posted June 6, 2011 Report Posted June 6, 2011 Holiday Inn - Litiz PA. Yes I learned a tough lesson with this one. Always check the outskirts of the town to see if there are any hotels lurking that might be a possible win. I had no way of knowing this since the hotel did not show up when I checked the retail map for lancaster but it ultimately was included in the Lancaster West map. They should change the name of the map. Anyway I stayed at the hotel and the distance really wasn't a problem (20 minute ride from wedding reception). But the customer service person there made a point of curtly telling me that I shouldn't expect to get a non-smoking room when I used Priceline. She claimed the hotel was booked and those guests get the preference. She lied however because I checked online and there were rooms available. The room did smell despite their claim that it was treated. The hallway was truly awful. The smell was terrible. I don't know why the Holiday Inn isn't non-smoking. A lot of hotes are. The beds were good, bathroom a good size and the breakfast decent. But I would not stay there again due to the customer service person. They should not make any guest feel like second class.
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