jeaneco Posted December 7, 2010 Report Posted December 7, 2010 Won today Courtyard Marriott at I-75 and Gulf Coast Town Center. This hotel is located in area #11 South Fort Myers & airport (RSW). I did not check off this area, yet I still won @ $69. I was looking for something closer to the water. This hotel is right smack in the middle of area #11 (not even close to the border). When I phoned to complain, I was told over and over again that I got what I bided on Fort Myers. They totally understand that I bided on area #3 Fort Myers and got #11 (which I did not bid on),but I got Fort Myers. When I asked why bother to put areas in the process? I was told I needed to buy from the hotels they list with the higher price, if I wanted a certain hotel. I told them I purposely stayed away from the airport area and that I wanted something closer to the water. It did not matter. I hung up and the more I think about it the more angry I get. This is called bait and switch. What are my recourses in this matter?
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