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Hotwire Hotel: 2* Atlanta (Decatur-Emory) Super 8 Decatur Downtown


ofrancois
By ofrancois,
in

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Posted

So I just purchased two nights at a 2* hotel in Decatur GA. Once completed, it displayed the hotel. As usual I hop over to the web site for the hotel and check their regualr rates. Low & behold the hotel's regular rate was lower than Hotwire's!

I then call Hotwire and they offer me double the difference ($3.00 total) for my troubles. This does not sit right with me, so I explain that I have been using their service since 2005 with an understanding that for purchasing blind and being put into whatever room they wanted, I would get a discount over the current hotel's rate. This curernt purchase gave me a 0% discount.

If I went directly to the hotel's website I would pay less and be able to choose my room type. I did not gain anthing by going through Hotwire. Does this happen a lot?

-O.

Posted

Welcome to BetterBidding!

While we welcome both positive and negative experiences, please keep in mind that the spirit of this message board is helping users.

If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'

It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help.

Yellowdog.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Posted

$56 Atlanta 2* in Decatur/Emory is the

Super 8 Motel

917 Church Street,

Decatur,GA,30030

(404) 378-3765

I just booked this from 11/14-11/26, 2010. I don't know if this will be helpful, it seems that the hotel's regular rate is $55.25/night.

-O.

Posted

Thanx for the additional post.

Can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

If I went directly to the hotel's website I would pay less and be able to choose my room type. I did not gain anthing by going through Hotwire. Does this happen a lot?

No it don't happen a lot. But we see this from time to time, but nothing regular.

I then call Hotwire and they offer me double the difference ($3.00 total) for my troubles. This does not sit right with me,

I undestand that $3 isn't much but HOTWIRE got the double the difference guarantee for situation like this. And they did everything by the book in this case.

But i would like to ad that i undersrstand how you feel and i feel sorry for you that you didn't get a deal at all on your stay.

Feel free to join the board and ask for ID help next time.

Yellowdog.

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