Hotwire Hotel: 2* Amarillo Baymont Inn and Suites

[texasgirl3]

Amenities:

Complimentary Breakfast

Pool(s)

This hotel was horrid and we informed the front desk staff we were not staying. So bad it was worth losing the $43 to not stay, and we found a fabulous Sleep Inn down the street, rated as avg $95 rate, but I told the front desk guy our woes with the Baymont hoping he would sympathize, and he gave us a room fo $75.

I have contacted HOTWIRE and am hoping for some recourse, but don't know how they handle this sort of thing. They say they will review and get back to me.

[thereuare]

Sorry to hear this hotel didn't meet your needs/expectations.

In the future, you should try calling HOTWIRE while at the hotel as it would be easier for them to discuss with the hotel, correct any shortcomings, and work out a mutually beneficial arrangement for all parties involved.

Thanks for sharing your purchase and experience with the board.

PS- you can add your experience to the Hotel Review section of the board :)

[liquordealer]

We've been stuck there twice by Priceline. Both times have been diasters. A few weeks ago we were booked for two nights - firealarms started going off at 3 AM - Desk Clerk was not well enough informed to even help the fire department shut the alarms off. First experience - key cards all mysteriously changed in the middle of the night - ended up stuck in the parking lot in a blizzard and the only recourse was wading through snow from the back parking lot to the front desk - then almost an hour to get a new card. Amarillo is a hard place to get a discount - I know better than to go down a level but in this instance I had no other choice.