Hotwire Hotel: 3.5* DC (White House-Capitol Hill) Grand Hyatt

[serendipity29]

Grand Hyatt Washington :)

8/21 - 8/25

$119

Ammenities

- Fitness Centre

- Pool

- Restaurant

- Business Centre

- Internet

- Tennis nearby

95% Recommended

[AaronJB]

Congrats on your success and Welcome to Betterbidding. :)

Superb deal for this Grand Hyatt property!

Thank you for sharing your win and please use the site's HOTWIRE or PRICELINE links to start your purchases and searches.

Enjoy your stay.

[serendipity29]

Hotwire is a SCAM - total BAIT and SWITCH. If you dont mind being treated as a second rate customer with zero customer support from Hotwire - then you have found the right scam for you! I will never use this 'service' again. BUYER BEWARE!

[AaronJB]

Sorry to hear that this was a negative experience - what happened?

[thereuare]

serendipity29,

Please provide the details of what happened... simply stating "it's a scam" doesn't do anyone any good nor let's anyone else know of the 'true' severity of your issue. As an example (not saying this is likely what occurred in your situation) we've seen 'complaints' over the years where a user was upset that their plans changed and they no longer needed their hotel room. As per the terms of both PRICELINE and HOTWIRE, hotel rooms are non-refundable, but that didn't stop the user from stating the service used was a scam, cheat, etc.

There are thousands (tens of thousands??) of users on this board who are quite satisfied with both PRICELINE and HOTWIRE, but there are limitations of each service, as well as problems/issues which do arise, so it's important for others to know the complete details so they can weigh/understand the risks and make an informed decision on their own.

Thanks.