Priceline Hotel: 3* Austin (Downtown) Marriott

[mapable]

Our plane was cancelled in Austin Sunday Feb. 20. My daughter went online to Priceline for us and bid $50 for a 4* hotel in Downtown area, thinking we might win the Omni Hotel. Priceline accepted our bid at $50 but gave us the 3* Marriott Downtown (which actually was very nice and accomodating). We were wondering if that happens alot...or just a fluke. Can Priceline give you a 3* for a 4* bid??? Maybe because it was bid on the same day as arrival??

Thanks. Mary

[thereuare]

Are you saying that this is a 3* property according to Priceline... or that you feel this hotel is 3* (according to other sites) and surprised that it is classified as a 4 star?

[mapable]

I'm so sorry - I forgot about my post. My friends just asked me the other day what info I found out about our Priceline discrepancy.

What I'm saying is - we specifically placed bid on a 4* category - not a 3*. We place a bid for $50 trying to get the 4* Omni. But when we won the bid, Priceline downgraded our stars to a 3* - the Marriott Downtown. We won a 3* hotel but specifically bid in the 4* category. It happened to us but we were fine with the hotel so it wasn't a major issue. But in the future, it might be.

I hope that was clearer. Thanks. Mary

[thereuare]

The entire system is automated (your bid is never touched or seen by human hands/eyes) so i'm certain priceline believes you asked for a 3* hotel on your bid screen. If you wanted to dispute it, you could email priceline and they would email you a copy of the screenshot where you did (according to them) check the 3* option.

So to make sure i have it right... this hotel is rated 3* by priceline, correct?

[mapable]

Yes - exactly - we received a 3*** hotel but bid on a 4****

I will email Priceline as you suggest and see what they send back to me.

Thanks for your time.

[thereuare]

A month after your stay? I think it's a litte late.