Priceline Hotel: 3* Montreal (Longueuil) Gouverneur Ile Charron

[geoffreynham]

Hello all,

I was incredibly stupid today and booked a hotel in the wrong location in Montreal. I'd been trying the rebidding technique for getting a 4* hotel in downtown Montreal, trying different combinations of locations, but the prices were too high. I gave up on 4* and decided to try 3*, but my first bid was rejected. So I tried to bid $5 higher and added Longeuil, forgetting that I was no longer just looking for 4* hotels... oops.

Details:

3* Longeuil

06/30/10-07/05/10

Gouverneur Ile Charron

$65

I really don't want this hotel. The 3* hotel is not accessible by public transit, being on an isolated island outside of the city, and the reviews of it are pretty poor. I'll have to pay at least $20 to take a taxi to a metro stop every time I want to get out of the hotel, making it effectively a $105/day hotel. Is there anything I can do to get out of this hotel, aside from just not showing up to it and booking somewhere else?

Thanks very much for your help!

-Geoffrey

[lcheni]

Call PL Customer Service Line to see whether they could help you out.

For the Victoria Wknd Saturday-May 22, I was trying to book a last minute Banff/Canmore hotel Friday midnight; the first round for 4* hotel was rejected; In the rebidding for 3*, I did not check carefully that the dates were somehow switched to my intended July Vancouver Wknd (still on going) and that my bid was accepted. I noted the error after receiving the PL confirmation eMail. I followed up the PL customer service to see what could be done.

After the review, the representative cancelled the wrong booking; As I understand, they would refund me the payment minus a $25 fee after a new PL booking with a subsequent refund request.

PL Customer Service 1-800-657-9168

Good Luck.

[yellowdog]

geoffreynham

Thank you for sharing your result with the board!

Sorry to see that you selected the wrong zone. But do as member lcheni has posted. The only thing you can do is to hope that PRICELINE will work with you on this.

Let us know how it goes.

Please use the site's HOTWIRE and PRICELINE links to start future purchases.

Yellowdog.

[thereuare]

geoffreynham,

Please read your messages and use the requested PRICELINE and HOTWIRE links on the board to begin your future travel purchases.

Thanks.

[geoffreynham]

Thanks to Icheni, I called Priceline and they were understanding. They charged me a one night cancellation fee, which could be reduced to a smaller fee if I subsequently found a PRICELINE booking. In the end, I went with HOTWIRE instead, since it was cheaper. Here is my hotwire hotel thread. (And my apologies for forgetting to mention that I'd used the links on this board.)

Thanks a lot for your help!

[thereuare]

While you did incur a one nite fee, at least you didn't lose the entire purchase, and hopefully you're happy with PRICELINE's handling of the situation.

Hope you enjoy your 'replacement' stay at the Inter-Continental.

Thanks for using the PRICELINE and HOTWIRE links for your purchases.