Hangloose Posted August 1, 2010 Report Share Posted August 1, 2010 July 27, 2010 - booked on Hotwire, 2 Adults and 2 children.Previous hotels listed were Days Inn, Comfort Suites or Holiday Inn Express. Now Clarion on Transit Road.AMENITIESAirport Shuttle Complimentary Breakfast Fitness Center Pool(s) Business Center Laundry Facilities High-speed Internet Access Today on Hotwire, $109 for 2.5* with Suite Icon, perhaps Comfort Suites. Since I'm new to the Board & Hotwire, I'm not sure if my $99 at Clarion is a good deal. Please update your Hotwire hotel list in New York forum with Clarion as a possibility. Will provide review after stay as I can't find a good review on this Board. Mixed reviews on TripAdvisor.Thanks for this very handy site to provide information to make informed decision on Hotwire purchase! Please use this HOTWIRE and these PRICELINE links: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Check and Research Hotel Rates at: BetterChecker.com Link to comment
AaronJB Posted August 1, 2010 Report Share Posted August 1, 2010 Congrats on your success!Nice deal for this Clarion property - hope the location will work well for your travel plans.Thank you for letting us know about this new HOTWIRE property so that we can update the site's Hotwire Hotel List for the state.Thank you for sharing your win and please use the site's HOTWIRE or PRICELINE links to start your purchases and searches.Enjoy your stay. Link to comment
Hangloose Posted September 1, 2010 Author Report Share Posted September 1, 2010 Arrived at 6 p.m. at this hotel. Handwritten "Sold Out" sign on the front door. The front desk clerk said there is a "discrepancy" with my booking. Not sure why but he promptly said he would call around for another similar room and Clarion Hotel would pay for it. After a few calls to other hotels, he was able to find a room with 2 beds at the Days Hotel. Days Hotel has similar amenities incl. complimentary breakfast. The Clarion is convenient as it's off Interstate 95 and about 5-10 min. from airport. There is a Cracker Barrel and Friendly's across the street. So off we went to the Days Hotel which is more convenient to the airport (across the street). Check in was smooth and no problems encountered with the move from Clarion. While I was checking in at Days, someone inquired about a room for the night and was quoted $169/nt. See comments for Days Hotel under "Hotel Reviews" tab.Upon my return home, I sent an email to Hotwire asking for an explanation about the "discrepancy" as this is my first Hotwire booking. I wondered why Clarion waited until I showed up at 6 p.m. to start looking for another room. I was advised that "...hotel over-bookings do occur in the hotel industry and are not unique to Hotwire customers. Our hotel partners have established policies to address this situation. This requires them to re-accommodate you in another property of equal standard, as close as possible." In the end, Hotwire applied 99 HotDollars to my account, which was the cost of the room not incl. tax and charges. I was very happy with this result and will continue to use Hotwire and this website! Please use this HOTWIRE and these PRICELINE links: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Check and Research Hotel Rates at: BetterChecker.com Link to comment
AaronJB Posted September 2, 2010 Report Share Posted September 2, 2010 Glad to hear that the situation worked out, and glad to hear that you contacted HOTWIRE, as is definitely recommended when one is "walked" from an overbooked hotel. Link to comment
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