For the price we paid by bidding on price line for this hotel, we rented three rooms, we feel that we well received our money's worth and then some. Sabrina at the front desk and Vanessa and Alexandria in the restaurant are great and always willing to help the guest.The staff overall was very accommodating.The hotel was in a moderately nice area where I felt safe, with lots of restaurants and shopping nearby. None of us had anything missing from our rooms and we did not use the safe so that is a plus. If you want a refrigerator and microwave, request it on the first night of check in. You will likely end up with a refrigerator, but microwaves are in short supply. The restaurant's food is pretty good especially the omelet and waffle bar for breakfast, and the chicken soup and pork chops for dinner. Also nicely portioned kid's meals are only $2.95 in the restaurant with choices of corn dog (2), chicken tenders, grilled cheese, or macaroni. If you order room service be prepared for a 22% gratuity and a $2.00 delivery fee, which isn't too bad because their prices aren't bad. The hotel is in a central location, probably 5 minutes from Universal Studios and Islands of Adventure, and 15 minutes from the Disney Parks. For the price we paid $, I would definitely stay again.