I've noticed this and have been wondering about it. As noted, a 1-night stay for 7-25-04 shows a 3.5* with Rest, Pool, fitness, and business for $56 but does not have the usual Customer Favorite comment. But, if you check a 1-night stay for 10-23-04, it shows the usual Crowne Plaza icons (3.5* with rest, pool, fitness, and business) for $66 and has the Customer Favorite comment. I've been wondering if the one without the Customer Favorite comment is actually a different hotel. Please let us know if you find out! Thanks!