Steph58

I sure wish I knew how to tell if you're going to get the Doubletree or the Hyatt. Although on this date the Hyatt rate is $200 (previously had been showing sold out) so I knew my chances were just about zero. I suppose that would take the fun out of it . . . I'm not complaining, since it sure beats driving to the airport that morning for a 6 a.m. flight!

Beav: Regarding your Hilton best price guarantee . . . I can tell you where you went wrong with that one. It had nothing to do with the Ballroom aspect, it's the fact you booked an internet rate on Hilton. You have to book their standard (cancellable) rate--normally a higher rate. It does not make sense, but I spent hours with them trying to get the guarantee myself for 2 stays. I finally figured out the game they play which, by the way, doesn't adhere to the rules they list. Even if the rate from the competitor is a prepay rate, you have to book the Hilton standard rate. Totally illogical. Took way more of my time than I should have spent to finally get my 2 guarantees, but it came down to being the principal of the matter. As you mentioned, pathetic customer service. That was the first and last time I dealt with the Hilton best price guarantee.

Optimal: What's your date? Very interested in finding out. Thanks!