Dear , We are contacting you about your recent stay at Claremont Las Vegas. We periodically review the star ratings of our hotel partners. After doing so for this hotel, we have decided to adjust the star rating to 1.0 stars. While we are confident in the quality of all our hotel partners, the new rating more accurately reflects the service level, accommodations and facilities of this property. As such, we would like to offer you $25 HotDollars per room per night for your hotel reservation to use towards a future Hotwire reservation. HotDollars can be used for any hotel, flight, or Hotwire hot Rate rental car booking on Hotwire. Each HotDollar is equivalent to one U.S. dollar and is available for one year from the date of issuance. If you have any questions regarding the HotDollars added to your account, please respond to this email. Please accept our apologies for any inconvenience this may have caused you. Our customers are very important to us, and we would like you to have the best possible experience. If you have already contacted Hotwire Customer Care regarding your reservation and the star rating adjustment, please disregard this message. Sincerely, Hotwire Customer Care