NV Las Vegas South Point Airport LAS

[sfman22]

I stayed for one night at the South Point hotel and casino in Las Vegas. I was visiting the Strip so it would have been nice to be closer (the hotel is at best a ten-minute drive away) but the price was good and I had read good things about this hotel. Well, they say first impressions are everything, and when I checked in I did not have a good first impression of the hotel. I'd had a long trip and was hoping for a warm welcome to the hotel. I had a little bit of a wait, not too bad, and then the lady who checked me in did not even look at me after the person before me left. I had to walk over to her myself, and even then she did not acknowledge me. Finally, I said to her, "Hi, I'm checking in" and she finally looked at me. She gave me my keys and said little else besides what floor I was on.

Fortunately the room helped make up for the lack of service at the front desk. I had a standard room on the 6th floor and I would guess it was about 450 square feet. The carpet, bed, mirrors, and chairs were all beautifully decorated in gold. There was a small table with two chairs in a corner by the window, as well as a desk and mirror with internet hookup. The hotel has both wired and wireless internet for $13 per night. The bathroom was nice, and there were some extra amenities that were provided including mouthwash - although the seal was broken on the mouthwash so I did not use it.

The room lit up very nicely when all lights were turned on. However, the curtain by the window did not adequately block light entering the room so it was a little bright when the sun came up. The bed was very comfortable to sleep in. The room has a digital thermostat which is a nice touch. The television in the room is a 42 inch plasma TV...without high definition channels. I've never understood why hotels would invest in such nice TVs and then not even provide a high quality picture.

Feeling a little better about my stay, I called down to the front desk to set up late checkout, which had not been a problem when I stayed at both the MGM Grand and Caesar's. I was put on hold for a long time when I called the front desk. When they finally answered, to my dismay, they said late checkout requests were not available until the morning. Come on, this is Vegas. Obviously I was planning on sleeping in and did not want to have to wake up at 7:00 a.m. to call the desk and request late checkout! Well, this is what I was told is required. I unhappily did so and was given a 1:00 checkout (not even 2:00 like the other two places). This was not a happy experience for me. I used the express checkout on the TV so I could leave without having to encounter any more of the unfriendly staff.

A few other things I noticed about the hotel:

-The lobby and casino area is basically one big room, which is not as appealing as the layouts of most of the 4- and 5-star hotels on the strip. The casino area was also pretty small compared to the strip hotels.

-The hotel seems like it's aiming to be a family hotel with the design of its signs and the activities offered.

-When I checked in I received a coupon book, mostly ones I wouldn't use. However, it did include a free bar drink and $25 free slot play, both of which I happily used.

Overall, the rooms are very nice, but the service and lobby areas leave a lot to be desired. I would not stay at this hotel again due to these reasons and its location far from the strip. I visited the Rio during my stay and it seemed like a better choice for an affordable 4-star hotel, and it's also much closer to the strip.

[myrab]

I stayed at South Point last year and it was fine for what we payed. For a budget price, you get a clean room in a clean hotel and casino. The bartenders are friendly and polite and the place has a very pleasant atmosphere. Whenever I have called with questions, the staff has been very helpful. However, I do not see myself staying here in the future as they have canceled their free tram service to Mandalay Bay. The only way to access the strip now is by taxi or bus maybe, and I'd rather stay at the Flamingo for a similar price and not have to pay extra on cab fare to walk the strip.