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How to get satisfaction


iamfrugal
By iamfrugal,
in

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I convinced my father of the virtues of name your own price and bid on a 2.5 in Myrtle Beach S.C.After upping my bid to $55 it was accepted at Sand Dunes Resort.But guess what ....online it was actually cheaper by $4.Priceline did offer to refund $4 but I am still feeling ripped off.I have fired off several emails requesting an upgrade, etc.And believe me I have got several refunds by this disgraceful customer service dept.This is the first time that I have ever encountered this problem.I do not like spending time bidding when I could have just paid the resort directly.Any comments on how to get Priceline to do the right thing for a loyal customer ? :)

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If you have a complaint, problem, or question with a recent or upcoming Priceline/Hotwire stay, we will be happy to do what we can to help, but please be considerate of the board's primary goal of helping others and first post the details of your 'win.'

It is important for everyone to know when problems and customer service issues arise, but the majority of the users come here to see winning bid information... so please oblige them with this information before asking for them for help.

Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases

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  • 2 months later...
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