YYG Charlottetown Fullsize Hertz

[vman666]

On Jun 25 my bid for a full size car at the Charlottetown, PEI airport was accepted at $26/day. I had tried earlier on Jun 22 at $23 and was rejected. When I put the bid in for $26 Priceline said the bid was too low and suggested I had a good chance of being accepted at $53/day. I am very happy with this price. I checked a few websites including Hertz and for 8 days they want over $600 so I paid nearly half that.

Your Offer Price: $26.00

Total Rental Days: 8

Subtotal: $208.00

Taxes & Fees: $108.04

Total Charges: $316.04(USD)

[vman666]

I was very disappointed with Hertz and Priceline with this rental. I booked a full size car which is described as a Ford Taurus or similar on both the Priceline and Hertz websites. When I arrived at the airport they did not have any full size cars available so they "upgraded" me to a PT Cruiser. I understand the type of car you ordered is often not available when you arrive to pick up your rental. However in these situations I expect something similar or better. I have never been downgraded to a lower class of vehicle before. The PT Cruiser is small and does not in any way come close to a full size car in terms of size and cargo capacity. This vehicle was completely inadequate for my needs. I have rented PT Cruisers many times from Thrifty and they are not premium cars. They are classified as midsized. I feel this rental was a complete misrepresentation by both Priceline and Hertz and was very disappointed that their customer service representatives refused to help me in any way.