Hotwire Hotel: 2* Montgomery (Central Montgomery-Dannelly Field MGM) Airport Inn

[rebelfan]

I managed to get what looks like the scariest hotel in all of Alabama. We're just using it for a quick stopover on the way to FL, though. I can't even find a website on this place, but did find that it used to be a Days Inn.

Amenitites: Complimentary Breakfast, Hi-speed internet, Laundry, Pool, Business Center.

Many apologies, I forgot to link to HOTWIRE through this site. I was so concerned about using the right page to get my Entertainment Book discount that I forgot to come here first.

[thereuare]

OK, you may have an out if you want it :)

I called the hotel and the pool is currently closed due to a leak and will be closed for at least the next 10 days. I would call Hotwire and inform them that you expected a pool and that is why you chose this hotel, but the pool is closed for repairs and therefore should not be shown as an amenity (this is different then a pool not being open for seasonal reasons, so don't let them try to tell you that)

Let us know if you try contacting Hotwire regarding the above.

[rebelfan]

Interesting development -

I decided just to go with the Airport Inn and not call them about the pool - big mistake. When we pulled in to the parking lot I was scared. I could go into a long narrative about the place, but I'll spare you. It was just not anywhere I would EVER stay. So we went across the street to the Comfort Inn, which was fine. I then wrote Hotwire an email explaining the pool issue, and that there was no Business Center. I also told them some unsavory details about the appearance of the property, and told them there was no way that it was even close to 2*. I requested a refund.

In the mean time I got one of those "rate your experience" emails, and in the body it mentioned that the Airport Inn was a 1* hotel. WTH? I checked my confirmation, and I booked a 2* hotel!

Ultimately, I didn't get a refund, but I got $100 in hotwire dollars (double what I originally paid). I guess this is ok. I would have liked the option of a refund or the credit, but getting double is a nice gesture.

Kara