Hotwire Hotel: 3* San Francisco (Union Square East) Powell Hotel

[musicphan]

Hotwire listed the amenities as Free Internet, Smoke Free, Wheelchair Accessible (or just accessible - can't recall).

Not a shabby deal for this location on a holiday weekend. Now all we have to hope for is that they'll be able to accommodate my request for 2 beds when I call.

As always, thanks to the BB boards for the resources! I haven't booked a trip in the last 2 years w/o using either the PRICELINE link or HOTWIRE links above.

[thereuare]

Congratulations on your success!

Glad to see you're happy with the deal you received and good luck with the room type request.

To confirm, did this show both Free Internet and Hi-Speed Internet amenities? You can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Thank you for using the HOTWIRE links on the board to begin your purchase and for sharing your win, helping us update the [rul=http://www.betterbidding.com/index.php?showtopic=971&]Hotwire Hotel List with the new amenity set for this property.

Enjoy your stay.

[musicphan]

Yes, it said both! I've cut and pasted the amenities for others to see:

Smoke Free Rooms

High-Speed Internet Access

Free Internet

Wheelchair accessible

[AaronJB]

Thank you for the follow-up.

[musicphan]

SO after my stay, here is the good and the bad.

GOOD: Literally 20 feet from the Powell St. BART station. Cable car picks up outside the front door (though we walked 2 blocks up and avoided waiting in the hour+ line), there are plenty of bars and restaurants in the surrounding blocks.

BAD: Hotel is NOISY as can be. My room on Thursday night room was in no way the quality I would expect from a 3* hotel. The room smelled like partially cleaned urine, there was mold in the bathroom, stains on the carpet, scuffs and marks on the walls. The TV wouldn't stay on and once I got it on, I had trouble getting it to stay off. It would turn itself back on after a few seconds. Similarly, the light on the ceiling fan would turn it self back on, too. The voices of the drunk girls/guys a few doors down carried up to my room b/c we were on the interior of the hotel and they were up until almost 3am. I finally called the front desk to ask them to shut the people up. When I went to the desk the next day to ask to change rooms, they were gracious and did so, including an "up grade" to a junior suite. Though the second room was a lot cleaner, it still smelled a bit off (not intolerable). The bathroom was clean as was the carpet. I had the same problem with both TVs and lights on the ceiling fans. And the same noise problem with the interior room when the guy below me 1) was loud at 1:30am and 2) smoked in a non-smoking hotel - he blew it out the window so it came up to my room. The fabric on the sofa and chairs in the living room area were dirty and simply old. The decor is very much in need of refreshing; it's just kind of grimy.

I am a seasoned traveler who has never had to ask for a room change before. I was able to make the best of my trip but I would NOT classify this hotel as a 3*. Given its condition over all, it felt like a bit of a youth hostel to be honest. I think it is generous to call this 2.5* - I think my 2nd room was a 2.5* room/suite, but the first room was awful.

[AaronJB]

Thank you for the follow-up review - sorry to hear that this was a mixed stay. :(