PR San Juan Sheraton Old San Juan

[jvander]

Spent one night at the Sheraton Old San Juan on Feb 24th, 2005. Arrived around 8:20pm. The girl at the desk was very friendly and polite. We inquired about our room type and asked if there was a chance on getting a nice quiet King. She looked for a while on the computer and then told us she could only find a double. She seemed quite apologetic (we really didn't care), then she gave us a voucher for a free breakfast in the dining room in the am "for our inconvenience!".

The room was spacious with two queens. The beds are wonderful! Five huge pillows on each bed. There are no drapes, but shutters on the windows. After looking out the window for the view, we realized we were but a few feet from Senior Frogs! So much for the quiet room! This did not matter after all, since it was a Thursday night. We were not bothered at all, however this COULD be a problem on a busy night. The bathroom was typical and contained a hairdryer and a coffeemaker.

Hotel lobby has a beautiful staircase. There is a rather noisy casino. In the morning, we went to have our free breakfast. We thought this might be juice and cereal. Were we surprised to be lead into their diningroom (very upscale) and informed we could have anything from the menu, or opt for the buffet. We couldn't believe our eyes when we saw the buffet! It had to be the nicest breakfast buffet I have ever seen! Normal cost was $17.50p/p. Needly to say, we were impressed with the whole stay.

[phoebe]

We stayed here one night precruise for $84 through Hotwire May 2005. As previously reported hotel has small but attractive lobby, with two elevators, a gently curving staircase, and a casino entrance off to the right. We were not treated any differently for having prepaid for the stay. Friends we were traveling with who had booked directly with Sheraton had reserved an interior room but received a nonsmoking king on the fifth floor with a view of the cruise ship piers across the street, as did we. Room walls were white with a stucco-like finish. We had a large TV on a three drawer dresser and right next to it a wardrobe for hanging your clothes (no other closet space). Good sized bathroom with large mirror, shower/tub combo with curved shower curtain rod, hair dryer, and unfortunately only one sink. Shampoo and conditioner by Pantene, lotion by Jergens. We did not go to the restaurant or casino. Husband reported gym on ninth floor (along with outdoor pool) was adequate but started getting rather warm as more and more people showed up to work out. Internet access available but not sure of cost since we didn't use it.

Bed was well stocked with pillows--husband actually had to remove some to get comfy because they were SO puffy they were holding his head at an amusingly extreme angle. Temp. controls worked well and we did not hear any noise from the casino, the musicians playing that night, or other guests. Maybe we are not very observant but both room and bathroom seemed clean--no strange hairs, stains, or mold. Elevators always arrived promptly and the hotel makes an excellent base for sightseeing Old San Juan. Taxi from the airport to the hotel for four people and their luggage was about $23 without tip, and a van from the hotel to the Pan American pier for six people plus luggage was $26 without tip. Plenty of taxis available when we were ready to leave, and it was easy to check yourself out from the room using the TV. The power went out on our check out day but came back without a problem about 30 seconds later. No problems with water pressure or temp.

We enjoyed our stay here.