Hotwire Hotel: 3* Prattville La Quinta

[shunga]

:) :) :o Can't believe HOTWIRE stuck me with a Tripadvisor and Expedia 2.5*-rated LaQuinta. Spent almost an hour on the phone explaining that I would never have accepted the offer if I had known that a LaQuinta was possible...to no avail. They would not cancel the reservation even though they agreed that LaQuinta isn't generally a 3* brand.

[yellowdog]

Thank you for sharing your result with the board!

Also thanx for the addition for this new property to the BetterBidding Hotwire Hotel List

Sorry to see that you don't like the outcome. But it looks like a nice hotel.

Can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.

Enjoy your stay.

Please use the site's HOTWIRE and PRICELINE links to start future purchases.

Yellowdog.

Can't believe Hotwire stuck me with a Tripadvisor and Expedia 2.5*-rated LaQuinta.

Please read this link:Hotwire ratings and reviews FAQ

[thereuare]

Can't believe HOTWIRE stuck me with a Tripadvisor and Expedia 2.5*-rated LaQuinta.

Travelocity and Orbitz both rate this property 3* which is probably HOTWIRE's justification of the 3* rating.

Sorry to see you're disappointed with the outcome, but hopefully it will be better than you expect.

Please use the PRICELINE and HOTWIRE links on the board to begin your travel purchases.

Enjoy your stay.

[shunga]

Amenities are no smoking, complementry breakfast, fitness center, pool, business center, laundry, and internet access. Oh by the way, on Hotwire's own website, under the description of 2* hotels,it says, and I directly qoute, "our two-star hotel suppliers include Comfort Inn, LaQuinta, Days Inn". Consumerist website reports that HOTWIRE was the subject of a class-action lawsuit for this exact practice.

[shunga]

Bought four 3* rooms for a trip to Alabama yesterday. What did I get ? LaQuinta. Hotwire's own website says "our 2-star hotel brands include Comfort Inn, LaQuinta, Days Inn." When I called and wasted nearly an hour of my time trying to get them to reverse the transaction due to the fact that they were delivering what I feel is far less than what was advertised, I was stonewalled. It just so happens (according to them) that this particular La Quinta really is a 3*. Tripadvisor, Expedia, and Priceline disagree. :) Consumerist.com reports that they were involved in a class-action lawsuit for just this practice. Be careful

[thereuare]

Thanks for the follow-up.

[shunga]

Went ahead and stayed here rather than spend the $ to book another hotel. This was a perfectly acceptable 2* hotel. In fact, I would rate it in the upper half of 2* hotels. What it wasn't, was a 3* hotel. We stayed in the 3* Birmingham Hilton Perimeter the night before, and this LaQuinta didn't even come close to that quality. Simply stated, Hotwire offered me a 3* hotel, took my money, confirmed a 2* hotel, refused to to let me out of the transaction when I called them on it, and delivered a 2*. I will certainly be much more careful IF I ever deal with Hotwire again.

[AaronJB]

Sorry to hear that the stay was a disappointment. :)