dufferin Posted June 25, 2012 Report Share Posted June 25, 2012 VERY POOR DESCRIPTION!!!!Trastevere/Pisana is a charming part of Rome, the Hotel is in an industrial part called Aurellio ( on a busy street). I am a frequent Hotwire/Priceline customer and know the rules, after checking the map this does fall in the green zone, BUT if you go by the geographical description (and research all the 4 star hotels) the hotel is pretty far away from Trastevere.I feel like I've been baited and switched, customer service says there is nothing they can do.......Warning about HOTWIRE use at own risk (I've had issues with Priceline in the past and their customer service is 100% better).......Any suggestions???Thanks for letting me vent. Link to comment
thereuare Posted June 26, 2012 Report Share Posted June 26, 2012 I am a frequent Hotwire/Priceline customer...It would be appreciated if you started to share your wins with the board so that others can benefit from the information. In this vein, can you please add a reply to this thread with the amenities shown before your purchase... you can still view this information by going to HOTWIRE and clicking the MY ACCOUNT link near the top right of their home page.It would also be appreciated if you used the requested PRICELINE and HOTWIRE links on the board to begin your future bidding, searches and travel purchases.Thank you. Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
dufferin Posted June 27, 2012 Author Report Share Posted June 27, 2012 Below are the amenities, thanks againAmenities See descriptionPool(s)Restaurant(s)Business CenterHigh-Speed Internet AccessFree ParkingFree BreakfastFree InternetAccessible path of travelIn-room accessibilityWheelchair accessibleAccessible bathroom Link to comment
thereuare Posted June 27, 2012 Report Share Posted June 27, 2012 Thanks for the follow-up! Please use this HOTWIRE and these PRICELINE LINKS: HOTELS, CAR RENTALS, and AIRFARE to begin your travel purchases Link to comment
dufferin Posted July 15, 2012 Author Report Share Posted July 15, 2012 RESOLUTION!!!! Hotwire allowed me to cancel due to the fact the pool will be closed!!!!Thanks HOTWIRE Link to comment
AaronJB Posted July 15, 2012 Report Share Posted July 15, 2012 Glad HOTWIRE resolved the issue in a way that you were satisfied with - please keep us updated on what you decide in regards to rebooking.Thank you for using the site's HOTWIRE or PRICELINE links to start your purchases and searches. Link to comment
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