If anybody can refund your $$$ it's hotwire, not the hotel (Embassy Suites). Even though hotwire will most likely NOT refund your $$$, they are the only ones who could, NOT the hotel. Hotwire acts as a 3rd party in the hotel reservation, and any problems with the reservation HAVE to be taken up with them. We're all telling you it's a no win situation, the contract was clear and they didn't deceive you. If they did deceive you, you would go after Hotwire, not the hotel. The hotel probably doesn't even know how much $$$ you paid anyways. Unfotunately it's something you have to live with, look at it as a loss in the stock market or something. Again, sorry for all this happening. You'll only cause yourself more grief and aggravation, because nobody at the hotel can help you, and even if you tell them "hotwire won't help me" there's nothing they can do about it unfortunately. You'll only lose money on the international phone call. Short of some CEO offering you a weeklong vacation out of the kindness of their heart, nothing is going to happen.