Recently stayed at this hotel and was treated very poorly for being a Priceline customer. Upon arrival, the desk clerk told me that "Priceline has requested a two-bed smoking room for you." I informed the clerk that, to the best of my knowledge, Priceline does not request anything. They simply inform us that bedding and room assignment are at the discretion of the hotel, and that any preferences for such should be made to the hotel directly, not Priceline. Still, she insisted that it was Priceline who requested my room. When I asked if they had a non-smoking room available, she indicated that they did not....that there was only two rooms left, side-by-side, and both were smoking. Two rooms? Myrtle Beach in the middle of February? It was approximately 9:00pm at night, and there appeared to be 20 cars (at the most) in the parking lot. Was she trying to imply they were booked? Anyway, I accepted the room as I know we are certainly at their discretion. Upon entering the room, we heard a loud motor/humming noise and looked out the window. There were all of the exhaust fans or whatever on the roof right next to our window. Gee, thanks for the view and the noise! Still, we figured we got what we got. However, when I went to inspect the sheets (as we always do now with the big bedbug situation going on), we found what appeared to be small bloods stains smack in the middle of one side of the bed. So I went downstairs to the desk and mentioned to the young lady that we needed the linen changed. She mentioned that she would have to switch rooms as they did not have housekeeping still there. But, upon looking, she realized that the one and only "other" room that had been previously available was now booked. Within moments, though, she found another room. Unfortunately, it was down the hall on the same floor (smoking floor); however, thankfully, it did not have the exhaust system right outside our window. I guess it really pained her to give us a room that wasn't totally horrible....just slightly horrible with the awful smoking fumes and smell in the carpet and drapes, and the window noise. It really was awful, and I truly believe the desk clerk was determined to give us the worst rooms in the house simply because we were Priceline customers. Very sad. There really is no need to do that....do they think we'll return to that hotel in the future given a choice? As mentioned in a previous review of another Priceline hotel stay where the desk clerk was simply outright rude because we were Priceline customers (the room was quite nice....desk clerk was not), if you're going to accept bids from Priceline, then treat your guests as guests, not like second-class citizens. Otherwise, you get these types of reviews. Holiday Inn, shame on you!
