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belindai

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Everything posted by belindai

  1. Could you help identify these hotels? 4 nights 11/15-11/19 $195 Ka'anapali area hotel 4.5/5 TA 85% recommended Resort Beachfront hotel Fitness center Pool(s) Restaurant(s) Business center Self-service laundry Internet access Golf nearby Tennis nearby Spa services Children's activities Accessible for visually impaired Accessible for hearing impaired Accessible path of travelIn-room accessibilityAccessible bathroomAccessible parkingRoll-in shower Resort fee $26.04 $236 Kaanapali area condo 4.5/5 TA 85% recommended Free InternetFitness centerRestaurant(s)Self-service laundryInternet accessIn-room accessibilityWheelchair accessibleAccessible bathroomAccessible parkingRoll-in shower $227 Kaanapali area resort 4/5 TA 90% recommended Free parkingResortPet friendlyBeachfront hotelSmoke-free roomsFitness centerPool(s)Restaurant(s)Business centerSelf-service laundryInternet accessGolf nearbyTennis nearbySpa servicesChildren's activities $31.25 resort fee
  2. This did go down to $290 but I'm not going ahead with it, please close this thread, thank you
  3. Down the bottom of this page it says standard rate hotels near this hot rate hotel and it includes the shore hotel. Do you think because of this it is not the shore hotel on offer, as it says the shore hotel is near it?
  4. After 5 emails each saying a slightly different thing, dancing around the issue, saying its a four star hotel but not directly addressing the issue of the 4/5 TA rating. Yes its four star but does not have a 4.5/5 TA rating. when I called customer service they now requested I fax a copy of the screenshots (which was never mentioned in any email)for the research department to review, saying they would not be able to see my emailed screenshots. After faxing I received an email stating I would not receive a refund as the screenshot taken was not for my booking. The screen shot was taken just after I made my booking when I discovered the problem and searched the exact same offering, I didn't take a screen shot of my booking as I didn't know it would be an issue. Hotwire is trying to find any excuse not to consider this.
  5. Can you help identify this hotel May 14-18 4* santa Monica Marina Del Rey 80% recommended hotwire customer reviews 67 total reviews 4.5/5 TA rating Last person got the Shore hotel $321/night Boutique Hotel Oceanfront hotel Pool(s) Internet access Golf Nearby Tennis Nearby Hotels near this hot rate hotel Meriden del fina Le merigot Shore hotel
  6. Just in case this information is helpful for anyone else, usually with a booking I have made through priceline bidding or hotwire I email the hotel in advance requesting two double beds and my request has always been considered and each time I have received a room with double beds at no extra cost. However when I emailed the Palazzo a room with double beds would cost an additional $30/night plus 12% tax. The Venetian Bella suite (2 Queens, 700 sq. ft.) is available at an upgrade fee of $30.00 plus 12% tax per night and is collected at the time of check-in.
  7. Thank you for contacting Hotwire Customer Care regarding your hotel reservation with the Hyatt Regency DFW in Texas, scheduled for check in on April 26, 2014, Hotwire itinerary. I understand that you unhappy and would like to transfer to a different hotel because of the star rating issue. I would be happy to provide you more information about this booking. To best assist our customers during the on-line booking process, Hotwire strives to provide clear instructions and accurate information on our site. To support our Hotel Star Ratings Promise, we constantly review our hotel partners' star ratings to ensure we provide the most accurate and up-to-date information. I can assure you we evaluated this hotel and Hotwire is confident that this is a four star hotel. As a reminder, in order to secure our low rates, our agreement with our suppliers is that reservations will be used as booked. For this reason, reservations cannot be changed, transferred or refunded. You can find our full Terms of Use by visiting http://www.hotwire.com/travel-information/terms.jsp. The terms of the booking are what allow us to offer the great fares you see on our site and for this reason, your reservation remains confirmed with the original details provided at the time of booking. If we can be of further assistance, please feel free to reply to this email or contact us directly at 1-866-HOTWIRE (468-9473). Thank you for choosing Hotwire. Sincerely, Melvin M. Hotwire Customer Care
  8. The latest reply - I think hotwire has misunderstood the situation Thank you for contacting Hotwire Customer Care regarding your hotel reservation with the Hyatt Regency DFW in Texas, scheduled for check in on April 26, 2014, Hotwire itinerary. I understand you want a refund because you saw that it is 4.5 star rating in Travel Advisor. I will be glad to provide you information that may clarify on your inquiry. Customer feedback helps us ensure our properties continue to meet the high quality standards we expect from all of our partners. After receiving your feedback, we re-evaluated the Hyatt Regency DFW and are confident the 4.0 accurately reflects the service level, accommodations and facilities of this property. Because of this we are unable to compensate your request for refund. Our customers are important to us, and we hope to have a chance to better serve your needs in the near future.
  9. I'm thinking the one with the $5 resort fee is Las Paloma's, and the other one is Hotel Chimayo or Inn of Governors, as when you look at them the 'hotels near' show one or the other. Please close this thread. I'm thinking I will go ahead and book direct with Inn of Governors, the rate is $159 which includes breakfast, parking and tea/sherry afternoons plus a $15/day food or beverage credit at their restaurant. They will drop the rate to $139 if you forgo the $15 food credit.
  10. I had sent an initial email to which their email response (below) is generic. I followed up this email with your notes about checking the rating before purchase and including a screenshot of the $62 rate with 4.5/5 TA rating (which is not addressed here):
  11. Thanks for that, I sent an email to support@hotwire.com noting the current Tripadvisor rating for the Hyatt Regency is 4.0/5 and that I did check the 4*DFW North hotel on offer had a trip advisor rating of 4.5/5 before my purchase. I included a screenshot of the Hotwire page which is currently showing the $62 rate with a 4.5/5 TA rating.
  12. Yes that was the full list of amenities after clicking book now for 3.5* plaza I am interested in checking the $142 rate for inn of governors. Not sure I want to risk 3.5* Santa Fe plaza hotel. From the hotwire hotels standard rate it seems like the 3.5* hotels are La Palomas, Inn of the Governors, Hotel Chimayo. There were a few different variations coming up on Hotwire today with differing short list of amenities, mostly pet friendly, boutique, Internet, smoke free, and either 80% 90% 95% recommended for 3.5* $113-119. And one had $5 resort fee (?La Palomas)
  13. HOTWIRE Free Parking Airport Shuttle Fitness Center Pool(s) Restaurant(s) Business Center Internet access Accessible for the blind Accessible for the deaf Accessible path of travel In-room accessibility Accessible bathroom Handicapped parking Roll-in shower 4* DFW North 4/26-27 4.5/5 TA rating 95% recommended $62 (was $124) 50% off Hyatt Regency I was hoping for the Grand Hyatt as its in the terminal, oh well... I just went off the 4.5 rating, when I went back in to search the rate and amenities again it now comes up with 50% off $62 4* DFW North "stiłl gathering reviews". Earlier today there was a 4* DFW North for either $78 or $87 maybe that was the Grand Hyatt? I just thought the price had gone up
  14. Santa Fe Plaza area Hotel 95% recommended (78 total reviews) 4.5/5 Check-in: Tue, May 06, 2014 Check-out: Fri, May 09, 2014 Pet friendly, Boutique Hotel, Internet access $119.00 / night (was $159) $5/ night resort fee "Last person got inn of the governers" I'm thinking this is La Paloma's as it has a $5 resort fee? (Which I don't want)
  15. The Palazzo Resort Hotel Casino 3325 South Las Vegas Boulevard Las Vegas,NV 5/9/14-5/14/14 5 nights $151/night The Strip - North area Resort Amenities: Free ParkingFree InternetResortSuiteCasinoFitness CenterPool(s)Restaurant(s)Business CenterInternet accessGolf NearbyTennis NearbySpa ServicesAccessible for the blindAccessible for the deafAccessible path of travelIn-room accessibilityAccessible bathroomHandicapped parkingRoll-in shower 4.5/5 95% recommended $25 resort fee $152/night The Strip - North area Casino Hotel would be Venetian I would assume? I bid from $75 to $156 on Price.line, declining counter offers at $142, $149, $154 (to bid again up $49 to $191). Not successful Happy with Hot.wire $151 The Palazzo, as yesterday it was $171, and Palazzo website $229 and Price.line retail $258 (Would have been $135/night if my dates were shorter checking out on 5/12)
  16. With Hotwire $151 I just tried bidding $121-136. $137-149 Not successful At $142 and $149 I received a counter offer to increase bid by $49 to $191 which I declined
  17. Hotwire is now showing $151 and $152 area resort and area casino hotel (rather than $170 and $171)
  18. Thanks for the hotwire help. I bid unsuccessfully up to $150 5/9/14-5/14/14 5* strip nprth. What do you think it would take for a win? (<Hotwire $170) Would I be better off splitting dates, starting with 5/9/14-5/12/14? (<Hotwire $155) or would I end up stuck for the nights of 12/13 if there is a large convention 5/14?
  19. I just searched again and those same hotels appear on Hotwire $170, 171, 204 for 5/9-14 5* strip north 1 room two adults
  20. What prices/amenities do you see? I am only searching 1 room 2 adults, however when I tried searching again just now and error page comes up and no results are displayed. I would prefer bidding a little higher again rather than the 170 Hotwire. What do you think it would take for a win? Would I be better off splitting dates or would I end up stuck for the nights of 12/13? The palazzo and Venetian have nightly rates of $229 plus tax for each of the nights.
  21. Can you help identify this Hotwire hotel 3.5* 5/6-9 Book soon! The last person got the Inn of the Governors. Santa Fe Plaza area 85% recommended $159ǂwas $115 per night 3.5-star Amenities Pet friendly Boutique Hotel Internet access Hotwire customer reviews 85% recommended (27 total reviews) 4/5
  22. Thanks, will update with my decision once I have finalized things
  23. Are you able to identify these Hotwire hotels? 5* strip north 5/9/14-5/14/14 $25 resort fee Strip north area resort $170/night 95% recommended 4.5/5 TA Free ParkingFree InternetResortSuiteCasinoFitness CenterPool(s)Restaurant(s)Business CenterInternet accessGolf NearbyTennis NearbySpa ServicesAccessible for the blindAccessible for the deafAccessible path of travelIn-room accessibilityAccessible bathroomHandicapped parkingRoll-in shower Strip north area casino hotel $171/night 95% recommended 4.5/5 TA Free ParkingFree InternetResortSuiteCasinoFitness CenterPool(s)Restaurant(s)Business CenterSelf service laundryInternet accessGolf NearbyTennis NearbySpa ServicesAccessible for the blindAccessible for the deafAccessible path of travelIn-room accessibilityAccessible bathroomHandicapped parkingRoll-in shower Strip north area hotel $204/night 95% recommended 4.5/5 TA Free ParkingCasinoFitness CenterPool(s)Restaurant(s)Business CenterInternet accessGolf NearbyTennis NearbySpa ServicesAccessible for the deafAccessible path of travelIn-room accessibilityAccessible bathroomHandicapped parkingRoll-in shower I bid on Priceline $75-$150 5* strip north 5/9/14-5/14/14. Not successful Looks like there might be a 8000 person convention 5/12-15 at Caesars. Do you think this would prevent me from getting all 5 nights? The average retail price over 5 nights is $258. However nights of 12th and 13th spike at $317 and $368 There seemed to be an error in the section when entering my bid amount, the red window next to this said the median price is $84??
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