I wanted to respond to the Hawthorn Suites issue. I also got this hotel early December and emailed hotwire as to the rating given it shows up as a 2* everywhere else. I realize this doesn't mean anything however there response was very weak. This hotel although in the South area is no where near the other South area properties such as Hyatt, Crown Plaza and Embassy Suites which are all approximately 1 mile from the convention area. Long story short I had booked 2 rooms for 4 nights, over $500.00 for a company convention and after seeing how far and how low it actually rated I went back and got the Hyatt for 49.00. It may seem like a waste but the location was a huge difference and we came out well ahead of the convention rate of 159.00 for the Hyatt. I also have personally booked over 100 rooms all over the country for business and rarely have problems. I received an email from Hotwire yesterday letting me know I had the option of cancelling and receiving a full refund because the kitchnettes were no longer available. Of course I took that! I found your site after this happened in December and follow closely what people are posting and what they are paying. It has been very helpful. Thank you.
