JP44

Yes we have kept the reservation and you are right we can use the reduction towards our next reservation. Will keep you updated.

I am quite puzzled how they can offer this deal, we are looking for two rooms from 5th April - 10th April, unsure whether to try Hotwire as we obtained 4* Hollywood $81 a night now offering for $104 and 4* Fort lauderdale beach $133, any recommendations.

Unsure what was meant by their reply, they offered to keep reservation and offered 50% reduction for a future stay? Decided to keep reservation, assumed it to be Western Diplomat which was confirmed when I contacted hotel!

When I booked All amenities were listed which included beach front, I did receive an e-mail but did not accept anything from them replying that my confirmed booking was Western Diplomat Hollywood Beach. Following this I contacted the Western Diplomat Hotel who confirmed that my reservation was at ocean front property.

Also booked this hotel are due to arrive 17th April - 19th April. Received an e-mail from hotwire yesterday, did not agree to accept anything replied back that I had a reservation at Hollywood Western Diplomat hotel. Received a reply to the effect that I had accepted a 50% reduction on hotel and keep original booking, following this telephoned Westin Diplomat who acknowledged a reservation in my name was for Westin Diplomat ocean side........ Confirmation enough for me! Wait and see what happens on 17th.

I have also received e-mail today with same details, what hotel are they offering? Where do we stand legally?

Just joined this forum, also booked on hotwire and got Western Diplomat April 17th -19th for $81 a night. Really pleased with booking until I received an e-mail from Hotwire stating the hotel could not provide rooms near beach, hotwire have since removed beach access from their website.