I stayed at this hotel one Saturday night near the end of March while I was on my way to Japan. Things didn't start off so well when the airport van zoomed past the Terminal 4 hotel pickup point without stopping. I had to call the hotel back and wait another 10-15 minutes for the van to come back. The front desk clerks were nice enough and apologized for the van problems. I was assigned to a room on the 2nd floor. I know that rooms on the 1st and 2nd floors of hotels are thought to be inferior, so I figured I was put here because I had booked the hotel through Priceline. Since I got my room at a pretty good discount, I thought this was fair. The room was pretty nice and clean. It was an Embassy "Suites", so there was a sort of den/living room and a bedroom. This den might be nice if you are traveling with a family, but I had no use for it since I was by myself. The manager's reception was not worth it for me. I got a free Diet Coke, but the only snacks I saw were nachos and popcorn. Neither of those appealed to me at the time, so I took a pass. As I walked back to my room, I noticed there were 2 weddings taking place in the atrium area. There didn't seem to be any shops around the hotel, so I decided to stay in for the night. Just as a was getting ready for bed around 9:00, the LOUD music started. I wondered where the noise was coming from, then I realized it was the entertainment at one of the wedding receptions which was taking place in the banquet room just below me. Unfortunately, the music was a combination of hip-hop and disco played at an extremely high volume. Normally I can sleep throught anything, but this was just too loud and too floor-rattling. I thought about calling the front desk and asking to switch rooms, but I didn't want to pack up all my stuff. After about an hour, I resorted to sticking wadded up Kleenex in my ears. I finally got to sleep and I was just woken up once more by the festivities below. The next morning I had the free breakfast buffet. It was pretty good for a free breakfast. Basically, you start at a little booth where a cook makes you eggs or pancakes with sausage, bacon, and/or hashbrowns. Then you can go to the buffet line which has cereal, bagels, croissants, fruit, etc. All drinks are free too. This hotel has some things going for it, but the fact that they allow loud music is not fair to the people who paid to stay there. Even though I have no way of knowking it for sure, I'm assuming that I was given such a room because I paid a discounted rate. But, at no time, was I informed that I would get an inferior room because I didn't pay full price. In my opinion, this is dishonest. Shame on Embassy Suites.
