My wife and I just got back from a 3 night stay at the Trump International and received a "complementary upgrade" to 1 bedroom suite. Followed the instructions of the "$20 tip trick"and had a nice young man in his late 20's helping us at the front desk. We wound up receiving a room that was larger than the apartment we currently live in! The upgrade seems that it costs about $100 more a night. So $20 for a $300 upgrade... that's not bad!