I hate to be the bearer of bad news but this hotel is a real crapper. I had problems booking a room in NYC last December, 2008, around the same period that you are staying in NYC, and ended up with this hotel. Upon checking-in and being taken up to my room, I immediately tried to check-out and arrange a refund. No such luck. Repeated emails to Priceline were useless. This place is like the old Hotel Taft or the Abby Victoria...both of which were torn down, as this place should be. Sorry.