Thanks for the response, and yes I'll be happy to include the detailed information from now on. I guess I'm still learning. Here's the info you're asking for: We won our bid for the Emily Morgan - 4 star in the river walk area of San Antonio at $65. The bid progression was as follows: $52 - lost $57 - lost $65 - Won ($65 was a common winning bid that I found on this forum). Our stay was from October 14th to October 19th. I bid for 2 rooms. After winning the bid, I called the hotel and asked for non-smoking and double beds. They would not guarrantee double beds and said that "if you use Priceline, we will give you the smallest room we have available with one bed. We keep our better rooms for our 'real' customers, not Priceline". I guess that set me off right away. I asked to upgrade and they allowed me to do that for $20 per room. They talked up the better view (Alamo side) and the whirlpool tub (old, rusty and dirty) in both rooms. I should add that my wife and I are not crazy people (early 50's) but we know what we like. We do not like old, old hotels that have smells, odors, and dirty showers and walls. The way I look at it, if the room smells and looks dirty, how clean are the things that you don't know about? Sheets, pillow cases, rugs, etc. We travel quite a bit, especially cross country on our motorcycle and know exactly what we like. We enjoy a newer built motel, fresh smelling halls and rooms, a lobby with an open area for continental breakfast and usually free coffee, free WiFi, and free parking. I want to make sure to mention that we've been using Priceline for probably 10 to 12 total nights at different hotels/motels and every single time it's been a positive experience except this one. Many of the 'wins' we've gotten were actually 2 room suites with plasma TV's, huge beds, and clean as clean can be. Beautiful, fantastic places and we've never paid more than $55 before this trip. We love Priceline and won't let this experience change our mind. I like to learn from my mistakes and here's what I've learned: I think I'm confused between a motel and a hotel. I also think I'm convinced that the majority of my mistake was to bid in an area of the city where there are naturally, old hotels - river walk/downtown. My better option would have been to look at the outlying areas near the freeways. Those 'exit' stops where there are several motels at an exit ramp always seem to be new builds, and things that we've come to expect - like free parking, free coffee, free breakfast, free wifi, are all more commonly expected. Here's my strategy for the future: Stay out of downtown areas of a city Bid only one night to see which hotel I get. If I like the choice, increase the nights immediately. If I don't, bid the second night separate. This strategy may get me a one night dissapointment at worst case. This is a fantastic forum and website. It has really been very helpful and I appreciate everyone who's working hard to keep it up. Thanks, One more thing. Under the 'hotel' tab, I looked up the Emily Morgan. It seems that other people do not share my dissappointment in this particular hotel. I don't know if I'm just a 'lower class' Hampton Inn bum or very particular on cleanliness (I didn't think I was) but it does strike me as strange that I'm the only one who doesn't like this hotel. As I said before, maybe I'm more of a 'motel' person than a 'historical hotel' buff. Wayne