UNBELIEVABLE... HOTWIRE cancelled my confirmed hotel reservation at the last minute. It's Saturday night and I am being driven to Manhattan to my Hotwire hotel when I retrieve a cell message from Hotwire that my hotel room has been cancelled !! I call back the number and, although polite, they can provide me with no hotel in NY ! I'M LEFT STRANED IN MANHATTAN. NO ROOM. NO NOTHING ! They offer to refund my charge on the room I paid for (whoopie). They offer me $25 Hotdollars (no thanks.). What is up with this ? How can I have a confirmed room... with no cancellation rights and yet THEY can cancel? BE AWARE !! USE CAUTION !!
