Hey Foxy, Thanks for the head's up! That was really my biggest concern when reading the reviews but you just can't beat the price! I have already upgraded to the RBC and am hoping that will be better. I have a full itinerary planned for my visit so will not be spending a lot of time in the hotel. I am the adventure type so will be doing a lot of jungle tours, snorkeling, tulum ruins, etc... There will probably be at least 1 day that will be spent relaxing by the pool and beach and from what I've read so far that seems to be OK. I have been to Cancun so am familiar with the location of the Westin property. I actually prefer to be away from most of the major touristy shopping centers and bars. My am actually Mexican by birth so will be doing a lot of dinning and drinking downtown(which is only a bus ride away). As long as the place isn't a total dump, we should be fine. I can be pretty flexible.