I emailed Hotwire and this response i got, Thank you for contacting us regarding your hotel reservation, Hotwire Itinerary Number ***********. I understand that you have some concerns with this reservation due to information that you have located on the hotel's site. I regret the inconvenience this has caused you. I have sent this reservation to our research team for investigation. Please allow 7-10 business days for an email notification regarding the outcome. We appreciate your patience with this situation. If we can be of further assistance, please feel free to reply to this email or contact us directly at 1-866-HOTWIRE (468-9473). Thank you for choosing Hotwire. Sincerely, Angelica H. Hotwire Customer Care