fledgling

I was doing my random check on Hotwire and two nights ago stumbled upon this awesome deal. I double checked and booked it immediately. It was the New York Helmsley, 3.5 star, Restaurant, Business Centre, High-Speed Internet Access. I cancelled my backup reservation at the Residence Inn Meadowlands. Sorry, not sure if I used this link or not, I was so excited I just jumped on it.

It is the Helmsley, I got it for $121.20 (cdn) on Monday evening. Then the price disappeared after I booked and I didn't see it again. So if you saw it last night as well, maybe they're opening up a room or two every night at this rate? Regardless, I was very happy to book, cancelled my Residence Inn Meadowlands reservation happily, in fact this worked out cheaper in the end!

I was also phoned yesterday and offered to be rebooked, I keep the HotDollars $125, plus two breakfast buffet coupons. I accepted and am happy with it. I could have spites them and be mad about it and refused, but really, I'd just be hurting myself, I'm just but one room. I wanted to stay at the Wynn, and now I am. I don't think I'd be deterred from using Hotwire in the future, but I would certainly go into it with my eyes more open. And would I book at the Wynn in the future, hell no, I never pay their regular prices, but I would take them again at a discount.

Sorry, I though others would be interested in seeing the email. My hotwire details: Thu, Feb 12, 2009 Check-out date Tue, Feb 17, 200 Hotel rate per night: $94.00 Nights: 5 Rooms: 1 Subtotal: $470.00 Trip Protection*: $20.69 USD Tax recovery charges & fees: $47.27 Total price: $537.96 Don't forget, we'll be paying an addition $15+/night for the 'resort fee' at Trump. I just called Hotwire, there's nothing they will do. Interesting no managers were available either. I'm wondering if I have recourse via credit card based on the lack of casino and the different tripadvisor rating which were two elements I used when deciding to book the hotel deal. But since I'm less than 2 weeks out, I'd be worried the dispute may be challenged by Hotwire and I not get refunded, while rebooking at another hotel, ON strip. So, now I'm researching Trump, trying to make the best of it.

I also had a reservation for the Wynn from Feb 12-17, I just got the following email. I am pissed. Dear >>>> Hotwire has been notified by the Wynn Las Vegas that the hotel has been overbooked during the period of your scheduled stay. Regretfully, overbooking does occur occasionally in the hotel industry. In such situations, hotels do their best to accommodate customers at equivalent properties during oversold dates. We recognize that this situation is less than ideal and do our best to work with both customers and hotel partners to reach a satisfactory resolution for all involved. The Wynn Las Vegas has reaccommodated all affected customers at: Trump International Hotel & Tower Las Vegas 2000 Fashion Show Drive Las Vegas,NV 89109 We have transferred your reservation information to the Trump Hotel. You are confirmed to check in on February 12, 2009. There is no need to reconfirm your booking with the Trump Hotel or with the Wynn Las Vegas. The booking is still pre-paid, meaning you will not incur additional expenses other than incidentals not included in the booking. The Trump Hotel is rated by Hotwire as a five-star property, offering the following amenities: Studio Smoke Free Rooms Daily Housekeeping Air Conditioning Fitness Center Pool(s) Restaurant(s) Business Center 24-hour Front Desk High-speed Internet Access Golf Nearby Spa Services Kitchenette Please accept our sincerest apologies for any inconvenience this may have caused you along with 125 HotDollars, which we have added to your account under >>>>>>@gmail.com. Your HotDollars can be used to book any flight, discount car rental, hotel reservation or land package on the Hotwire Web site! Each one is equivalent to one U.S. dollar in value and is available for one year from the date of issuance. Your HotDollars will expire on January 29, 2010.