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trenhoel

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Posts posted by trenhoel

  1. Indeed I contacted HW during my stay, they called Sivatel and informed me through mail the issue has been resolved, breakfast is free for me. However when I went to their restaurant I was told they would charge me and I could claim refund from HW. I finally gave up, disappointed since I find this is inappropriate customer service. HW is informed, but did not respond to me yet.

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