PRICELINE BUYER BEWARE!!! Doubletree has a Priceline doublestandard! I booked the Tucson Doubletree Reid Park as a three star hotel. The hotel has two parts, a 'tower' and a 'courtyard'. The 'tower' is what I would expect from Doubletree. The 'courtyard' is far less than what I would expect from a Doubletree, and a 3 star hotel. We were put on the second floor of the 'courtyard' area where there is no internet access (whether you pay or not), the door opens to the outside rather than a hallway within the hotel, there are no elevators to access the second floor, and no readily available bellhops to help you carry your luggage up the stairs in the 98 degree Tucson heat, the air conditioning rattles noisily unless you leave the bathroom window open which opens onto the stairway area where intruders could crawl in, and even with the window open, the air rattles constantly and cannot cool the room sufficiently in the Tucson heat. Only after complaining to the hotel desk, and then the hotel manager, were we moved to the tower where we could access the internet and sleep with the security of an inside hallway, amenities that we would expect from a Doubletree hotel. When asking to move to the tower, I was told by the front desk clerk that the 'tower' was booked solid and reserved for those who paid extra to stay in that portion of the hotel. I was also told by a hotel employee that this is 'the oldest Doubletree in the world,' thus explaining the lack of elevators in the 'courtyard' portion of the hotel. It is my belief that this hotel reserves the substandard 'courtyard' rooms for its Priceline guests, and only permits those who book through Doubletree to stay in the part of the hotel that meets the standards of a Doubletree hotel. Had I known that by booking this 3 star that I would receive a 1.5-2 star, I would not have used Priceline, or I would would have tried to book the 'resort' rated hotel on Priceline. Now to be fair, once I complained, I was indeed moved to the tower, and I received a refund for one night's stay. I would have much rather received what I paid for in the first place without the stress and confrontation of having to complain and change rooms. I have passed this information on to Priceline, and I would encourage you to book elsewhere, or be ready for a fight if you want to receive the 3 star accommodations that you have booked.