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kilty123

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Posts posted by kilty123

  1. As a follow up to my last post - I sent a polite e-mail of complaint to Priceline's customer service, explaining my disappointment at being much further out of Boston than expected and the added expense of travel due to the hotel's overbooking. They apologized and refunded the whole amount of the 2 night's stay. - Wow!! - that's great customer service!

    Thanks Thereuare for the support!! :)

  2. Well, not only was the hotel sold out but when we arrived (about 7pm) they were overbooked - they said a bus load of minors had to stay over as their bus had broken down - likely story! They sent us to the Sierra Suites in Waltham which turned out to be now owned by Extended Stay (Deluxe) in Waltham ( right behind the Westin). Was a nice place but was a bit further out of Boston than we expected. They offered to cover our taxi fares to the "T" and gave us a free 5 minute long distance call (oooh!). From the invoice at check out, they had to pay $275 to Extended Stay!!

  3. Date of Stay 12th May 2004

    I've won this hotel 3 times on Priceline with $32-$34 bids and have always been satisfied. I once got the Marriott Eaton Centre (for around the same price) which is slightly better but am always happy with the Courtyard. It's only a couple of blocks from the Eaton Centre (if shopping is your thing) but I like the location because it's close to Ryerson University where my daughter goes.

    The staff have always been pleasant and friendly at check-in. The lobby is great. The restaurant & bar look nice but have never used them. I asked for & got a NS Double Queen this time, as my kids stayed too. The room was in the North Tower on the 6th floor and was great. You always get a newsaper left at your door in the morning. The Pickle Barrel further down Yonge street is great for breakfast.

    I used the valet parking this time but found it a bit steep at C$23 including tax. It's a difficult area to park in anyway and I usually leave my car on the street a few blocks away.

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