JRC666

Just wanted to follow up on my previous thread. Hotwire customer service, after bending their ear a little that the hotel that I was booked in was not a Boutique as advertised when I made the purchase, gave me a refund. With fingers crossed, I tried the booking again (from a different PC, if that matters) with the same amenities listed as above (Boutique, Fitness, Restaurant, High Speed Internet, Buisness Center) and SUCCESSFULLY booked the Onyx. The only thing I can assume is that last night's booking was some type of system flaw.

My dates were 2/14/08 to 2/18/08. The rate was $116.00 a night.

Has anyone had this issue -- A friend and I wanted to book separately so that we could each charge our rooms to our own credit cards. We settled on a hotel using the Hotwire list on this site to help ID. FYI - the hotel was a 4* in Boston (Quincy-Financial District) with the following amentieis: Boutique, Restaurant, Fitness, High-Speed Internet and Business Center. The Better Bidding list ID'd the hotel as the Onyx Hotel. My friend booked and successfully got the Onyx. I logged him out, started a new search and clicked and booked the "same" hotel -- same amenities, tripadvisor, etc. When I completed my transaction, I was booked into the HILTON Financial District!!!! Has this happened to anyone else? Is there a way to prevent being booked into a different hotel, especially in this case where the Hilton is far from a "boutique" hotel. FWIW, I called Hotwire and they told me that my booking did not show "boutique" as an amenity on their "screen". System flaw?

Thanks for your help. I decided to go with the Intercontinental on Atlantic for $123 per night -- great deal for a hotel of that caliber. The star level and amenities were as shown on the pinned list. Thanks again.

Hotwire shows a 4* Hotel in Quincy Market-Financial District with the following amenities: Fitness Center, Pool, Restaurant, Business Center, and High Speed Internet. It is also a "Customer Favorite". The rate over Feb. 17-19 is $102 per night. Does anyone have an idea as to the identity of the hotel? The area and amenities (when compare to the hotel list pinned at the top of the forum) indicate that it may be the Hyatt Regency; however, the hotel list shows that the Hyatt Regency is now a 3.5*. Is it possible that the Hyatt has been upgrade again to a 4*?