pringerotaku

~$310 for 3 nights after taxes and fees. 95% recommended, 214 Hot.wire reviews if that's helpful. Full Amenity List: Free Internet Boutique hotel Smoke-free rooms Fitness center Pool(s) Restaurant(s) Business center Self-service laundry Internet access

It is the Hilton Garden Inn Georgetown. I just booked a stay there for the next few nights.

I contacted Hotwire via email regarding the issue. They offered issuing HotDollars as compensation for the screw up. I decided to call customer service to get the funds issued, but after staying on the phone for 30 minutes the rep came back and told me it was my fault it wasn't a suite room because somehow my calling the hotel voided my original booking through Hotwire. When I argued back, the rep just happened to say I was breaking up. I hung up immediately. Replied to the email and got the HotDollars issued. They said they were going to remove the inaccurate "suite" icon from the listing for this hotel, but it doesn't look like they did. Customer service is really hit or miss. I wasn't super upset or anything but it's really shady to offer me compensation then refuse to + blame me as the customer. Still happy with my booking, enjoyed my stay and everything else was fine besides the overseas CS rep accusing me. Will leave the appropriate feedback since they sent me surveys.

~$88 after taxes and fees. ~$20 cheaper than non-blind booking. Full Amenities: Smoke-free rooms Fitness center Pool(s) Restaurant(s) Business center Self-service laundry Accessibility Accessible for visually impaired Accessible bathroom Accessible parking

EDIT: Sorry, should be 4* 4 nights, ~$580 after taxes/fees. Roughly 25%+ savings vs. non-blind booking. Full Amenity List: Pet friendly Suite Boutique hotel Smoke-free rooms Restaurant(s) Business center Internet access Great price on what looks like an amazing hotel. However, I did call the hotel to ask whether the assigned room was a suite or not, was told it was not a suite. Any suggestions on what to do in this case?