stucolleenfan

Amenities: Suite, Airport Shuttle, Compl. Breakfast, Fitness Centre, Pool, Business Centre, Laundry Fac., Kitchenette. Tried Priceline for 3 weeks up to $55.00 with no success. Very happy with this hotel.

Be happy you are only paying $45. We paid $95 for the same HOTWIRE offer and the Day's Inn is a dive. I compained to Hotwire and got the same form letter that you did and no compensation. Whatever you do don't let them put you in the old part of the hotel...we were there and asked to be moved because it was as bad as you can possibly imagine. Good luck!

I think you may be getting the Day's Inn. My advice is to NOT stay there under any circumstances. We stayed there on August 10 through Hotwire who claimed it was a 3* and we paid $95 U.S.- not a small sum. We were given a dingy room on the second floor (one amber light above the desk) - no night tables or desk lamps. The room was furnished '70's styke and had never been refurbished. Small, dark, musty/smoky...it was actually kind of creepy. I phoned down to the desk and said I had read good reviews about this hotel ( and I had) and that the room we were given was not even a 1* let alone a 3*. Fifteen minutes later - even though the first clerk had said they were full and there were no non-smoking rooms - we were now given a large, non-smoking room in the new section. This room was very nice and had 5 lamps!! comfortable queen-size beds and a large modern bathroom. It was bright and cheery...maybe not a 3* but way better than the first room nightmare! The morning complimentary breakfast was very meager and there were long line-ups. We were probably about 6 blocks from the Falls. This was my first experience with HOTWIRE and now I am very apprehensive about using them again.

My husband and I recently had a bad experience with a hotwire hotel in Niagara Falls, Ontario. We had bid up to $75.00 for a Priceline 2 1/2* and had been rejected so decided to take the *3 on Hotwire which was offered for $95.00 U.S. It was a Day's Inn and although we were surprised to be getting only a Day's Inn - after reading a few positive reviews we felt we would be O.K....WRONG. The desk clerk was unfriendly and when we requested a non-smoking room said they were all booked up and only had smoking rooms. Well, we know we aren't guarenteed a non-smoking room and went with it. The room we were given, however, was a horror. I've never stayed in anything as bad and we would have left and driven home if we had had to sleep there. First, we were on the second floor of an old wing. The halls were dim and musty. When we went to the room we couldn't find the light (it was pitch dark) and when we did find it and turned it on, that's all there was - one dim amber light over the desk. No bed lamps, not night tables. The room smelled smoky and musty, and looked as if it had been built in the seventies and never been refurbished! The two double beds had rock hard mattresses which sagged in the middle. The room was small and the bathroom was tiny and old fashioned. Fortunately, I had read a review by another customer who said they too had been placed in a very bad room in the "old wing" and asked and been moved to a much better room in the new part. I called down to the front desk and a different desk clerk said he would try to find something else after I told him the room did not come close to the good reviews I had read. Within 15 minutes we were moved to a room that was sooo much better - it had 5 lamps! 2 queen size beds which were very comfortable - the room was twice as large with a very large modern bathroom bright and fresh smelling. This room was non-smoking! The elevators were slow and dirty and the comlimentary breakfast was the most meagre with the longest lines that I have ever encountered. We happily stayed here but it was definitely not a 3* hotel and for that I sent a complaint to Hotwire. They replied with a generic form letter saying they would look into it. This was my first time trying Hotwire and I'm very leary of using them again. On the other hand, we had a good experience with a Holiday Inn Select we got in Cleveland for $50 through Priceline.