The category was French Quarter/Bourbon Street - I went through with the reservation and it gave me the Sheraton. This was a shocker, as there is no way that the Sheraton is a 4.5 star hotel. I was figuring this was either the MOntelone, Royal Sonesta or the Hyatt French Quarter. I contacted Hotwire, and they siad they now have their own proprietary system, and they raised the rating to 4.5 stars based on the feedback of hotwire uses. This is Bull____. The Sheraton shows on Hotwire's own system as part of the four star collection. Sheraton's OWN site rates it 3.9 stars. No other site I can find rates it above four stars. BEWARE EVERYONE - HOTWIRE HAS RERIGGED ITS SYSTEM TO TRICK YOU BY CHANGING THE RATING SYSTEM I contacted Hotwire to protest, but only was able to speak with a low level representative - he said they needed 7-10 days to respond. I told him that is completely unacceptable, they have falsely represented the product and I needed to hear back from them within 24 hours. I'll post on this thread if anything else happens.
