Dear Thereuare, I just came back from Milan. The hotel was even worse than I thought it would be. It was situated in a terrible (and clearly dangerous) neighbourhood and breakfast was simply awful. Airconditioning was somewhat lacking and the lobby area was a mess. Of course, I only payed about 55 euros a night, but then I do believe the people behind Hotwire should live up to their promises when they rank a hotel with a three-and-a-half star and compare it to the Hilton brand. In fact, Hotwire should have ranked this hotel as a two star hotel, and then I would not have selected it. To be frank, the hotel staff was quite nice and the room was reasonably clean, but never would I consider this Best Western more than a two star hotel. And yet the hotel gives itself four stars. Moreover, the Hotwire price can be easily found when you book this hotel directly, so I don't see the advantage of using Hotwire in such a case. If Hotwire promises people that they can get Hilton quality at low prices, then they should live up to such promise. Otherwise it's a hoax. Luckily, I switched to the Grand Hotel Verdi, a true four star hotel, which I booked through Yeego. I only payed 80 euros a night (in a buy-two-get-one-free-deal) and was simply delighted. Best regards, JSB