Turned out to be a great deal even after all the hassles at the rental agency. Place was severly understaffed. Had to wait a good 20minutes at the pickup station at the airport. Other rental buses picked up their customers and went by many times while we stood and waited. Halfway around the terminal the bus was packed and skipped the last few stops, those poor SOB's! Only maybe a 10-15 min wait to get to the counter. The guy mentions hotline reservation but skipped the upsell and insurance sales talk. Working on computer, waiting, waiting, OK - Hows a Suz. Sidekick work for you. I wasn't really expecting this so I just said "that sounds kind of small, how about a trailblazer?" Don't have no trailblazers, how about a Pacifica? That sounds like a car, I want a truck, my contract is for a truck. Let me check again, Ok looks like one just came in. Can't go wrong with a Chevy, huh. Question to the board: Does this happen often when using hotwire & PL or was it just beginers luck for me?