Hi, I got this hotel, the Royal Inn also from Hotwire for $51 6/10 - 6/13. When I saw the picture I called right away to get a refund because it looks like a 2 star at best. They refused to give me a refund and claimed that a Hotwire employee stayed there 7 days ago and gave it a 3 star rating? What did you say to them to get the refund? they told me I had to go to the hotel and see it in person in order to get a refund. Please help I can't stay there thats why I wanted a 3 star.