I needed a 4* Las Vegas Strip Hotel. I bid $121. Rejected. I rebid $130 in Henderson and LV Strip. Henderson only has 2*, 2.5*, and Resort. No 4-5* I figured (wrongly) that I would only get a strip location since I was requesting a 4* HOTEL - NOT RESORT. I got the Henderson Resort. I called customer service and they said the resort was a 4.5*. While that may be true, no where did it state that a 4.5* hotel was available in Henderson. I just used Henderson for rebid purposes (I'll never do that again!). Customer Service would not do anything. Of course it is Sunday and anybody with any authority is off. I emailed upper management and put a stop on my CC since I believe I got something I did not request. I got a Resort and never requested a Resort and no where does it say that a Resort may be considered a 4* place, I think. Any further suggestions or comments would be appreciated. Thanks.
