My son came down to visit me from tennessee to florida.His wife booked the deal but she didnt tell him she got a rental car so he booked a rental car.when he found out she allready booked a rental car,he called to cancel his rental car and they wouldnt cancel it so he ended up paying for two rentals for himself.He spent 1,000.00 on the trip.Never will I use pricelin,what a ripoff,not very customer friendly.