broadlands1

Hi, no it hasn't updated on my Hotwire account but I do have a confirmation number now. I just explained to CS that if they wanted me to change to the Bellagio they would have to offer me a good deal to change my plans...the thought of not having a personal butler to run my bath/unpack...awful darling!!! I didn't push it too much as I didn't want a refund because I had booked for the weekend days and everywhere is expensive. It is so frustrating though being on the phone to someone that doesn't grasp the situation but I used their email as well and they get back to you quickly.Give them a ring back...Good Luck.

Again thanks for all your help and I know its still a good deal. Love to know what the technical problem was that put the Skylofts up at that price in the first place...disgruntled employee maybe ??

Sorry it took so long to repost but OMG what a nightmare...finally got through to customer services to be told my stay at the Skylofts was confirmed...explained again and they rang me back at 2am (I'm in UK) and I agreed to Bellagio/ Salon Suite/ free parking and $50 in my HOTWIRE account. I asked them to send me a confirmation email/number for the new booking ..NOTHING SENT !!! Phone again to another customer service rep who confirmed again my reservation at the Skylofts!! Many emails later I got a new reservation number from them for the Bellagio. I feel that perhaps could have got a better deal if I stood my ground but they dont make it easy keeping you hanging on the end of a phone playing the worst Muzik in the world!! I shall be phoning the Bellagio before I go just to check everything again and I am happy with the outcome....who wants a Butler anyway! Let me know how you go on.

Will do...and thanks very much. I will let you know how i get on.

I would prefer to have a choice and not be told where i am staying and at least a large upgrade too.Myself and my partner have used Hotwire for many trips to the USA and Europe without any problems ( some goood hotels...some bad). So I would like a hotel nearer in comparison to the one i paid for. Not a lot to ask such a large company. This is their mistake...not mine. They didn't even offer to quash the resort fees...would you be happy? I see from another bidder that they were offered choice of hotels and got a suite at the Cosmopolitan...that would have been a lot better than what we were offered. What would you do?

Hi, was hanging on to my hopes of staying in the Skylofts..sadly not!!! Email from hotwire this morning saying it was a technical error. It went on...You will now be staying at Bellagio. No asking if i accept or what rank of room or anything just "you will be" Absolutley gobsmacked at their customer service. Bellagio is not a Boutique hotel nor is it in the South Strip area but I am supposed to accept!! What do you think Betterbidding? Wondering if anybody else is getting same email.Thanks for letting me rant.....

Free parking Free Internet Boutique hotel Casino Fitness center Pool(s) Restaurant(s) Business center Internet access Golf nearby Spa services

As asked for......FULL AMENITIES: Free parking, Free Internet, Boutique hotel, Casino, Fitness center, Pool(s), Restaurant(s), Business center, Internet access, Golf nearby, Spa services, Accessible for hearing impaired, Accessible path of travel, In-room accessibility, Wheelchair accessible, Accessible bathroom, Accessible parking, Roll-in shower

Hi, I found this on Hotwire..Las Vegas 5star boutique hotel in south strip T mobile arena area Travel date 9 and 10th Dec. 2016 $162 per night Free internet Free Parking Boutique hotel Pool(s) Restaurants Resort Casino Business center Fitness center 90% Recommended...Last person booked got The Skylofts at MGM. Do you think it is Skylofts or could it be Four Seasons? Many Thanks .

Hi, I have also found this offer on Hotwire...do you think it is too good to be true? Skylofts at that price?? Could it possibly be Four Seasons. I was looking at the 9th-11th december.

Amsterdam is really expensive in June!!!!