I just returned from my stay at this hotel and would like to give you an update on the $20 Hotel Fee. I have to say that even now I still don't know what's going on with the hotel policy versus what the system is actually charging people. Perhaps, with Priceline, things are a bit different? Let me cut to the chase and tell you that we didn't have to pay the $20 mandatory hotel fee.. which was great.. but we didn't really know about this until we checked out. Here's how the whole thing went down. We were checked in by a very nice young lady named Cristen. I suspected she was a manager since she was dressed in a nice black suit and not the gray outfits like all the other front desk people. She treated us kindly, offered each of our party a glass of champagne upon checking in. She even gave us rooms with views of the fireworks upon our request.. It was a smooth transaction. Wow, after reading all the complaints, this wasn't what i expected. We asked about the available amenities and activities and Cristen informed us that there were swimming pools with slides, boats, bikes, and climbing rock rental available. At this point i was a bit confused. Cristen did not mention the Hotel Service Fee at all. She mentioned the rental for each activity as if you'd have to pay separate fees for them. But I didn't ask further because i didn't want to remind her to start charging me! A night later, we tried accessing the internet and before you could access the internet, the page said that the 256K internet is part of the Hotel Service Fee. At this point, i must make a decision because if they were going to charge me the fee, i might as well use the internet, but if they were not going to charge me, I didn't want to use it and pay a separate fee. So i called the front desk and asked whether my Hotel Service Fee had been paid for. The front desk confirmed that Priceline paid for my room and taxes, but I'd still have to pay the $20 Hotel Service fee per day per room and it was Mandatory and there was no option for opting out. So fine, i figured if that was the case, i might as well use the internet. When we checked out, we found that we were charged $9.94 per day for internet usage. There was no charge for Hotel Service fee. Of course, had i known it was going to be like this, i would not have used the internet-- but it is way better than pay $20 per day so I'm not complaining much.. Overall, we had a very pleasant stay.. my niece loved the pools and the slides. We never tried the boat and the bike so I can't really confirm that those are charged separately or are free with the service fee.. So, as you can see, I'm still as confused about the whole fee or no fee thing as ever.