Sorry about that! The amenities: Airport Shuttle, Complimentary Breakfast, Fitness Center, Pool(s), Business Center, High-speed Internet Access Re: Beware, I was trying to be polite. Where to start? First, very strange, old conference hotel setting. There was a small (live) dog behind the front desk. The room itself had: 1) what appeared to be blood splattered on the wall near the bed; spackle patches on the wallpaper, which was also peeling from the ceiling; dirty (I won't elaborate -trust me, it was dirty). Old 1970's style sliding door to outside. Very old bathroom. Worn, stained furniture. This, along with very long, deserted hallways, did not provide a sense of security. I will say the staff was very nice and the lobby seemed nice. They had a Hummer for a shuttle! Honestlyl, folks -I couldn't make this stuff up. Hotwire graciously refunded my $$ and helped me to book a highly successful fresh hotel. Hotwire was super -and they explained to me that they are working on the star ratings being based on customer feedback, and not amenities. This is really the only time I have ever had an issue with the star rating not reflecting the actual hotel, and it sounds like Hotwire was going to remedy the situation. Kudos to HOTWIRE!
